Store Customer Service Survey

We value your thoughts on your shopping experience with Life® Uniform. Please take a moment to fill out this survey, to help us make Life® Uniform better.
Fields in red are required.

Service
Did you make this purchase at a Life store? If so please provide the store number; this is located at the top of your receipt.
Note: - Leave this item blank if you don't know the store number. 		 
1.  Were you greeted as you entered the store, or shortly after?  Yes    No
2. Did an associate offer to assist you with your shopping?  Yes    No
3.  Did an associate inform you of any special promotions?  Yes    No
4.  Did an associate show you additional items, to compliment the items you purchased?  Yes    No
5.  Did an associate tell you about our Group or On-The-Job Shopping™ program, where we bring the merchandise to your facility?  Yes    No
6. Who should we contact at your facility, to set up this type of program?
Facility Name Contact Name
Department Contact Phone
 
Associates
1. Friendliness of the staff  Excellent    Very Good    Fair    Poor  
2. Willingness to help  Excellent    Very Good    Fair    Poor  
3. Product knowledge  Excellent    Very Good    Fair    Poor  
4. Overall experience  Excellent    Very Good    Fair    Poor  

Products
Let us know if we had the items that you came in to purchase.
1. Did you find what you were looking for?  Yes    No  
2. What specific items were you looking for?
3. If we did not have what you wanted, did an associate offer to order the merchandise?  Yes    No    N/A  
4. What new item(s) would you like to see in our store?
How do we compare to other uniform stores, catalogs, or online sources?
Prices  Excellent    Very Good    Fair    Poor  
Value for the money  Excellent    Very Good    Fair    Poor  
Assortment/Choice  Excellent    Very Good    Fair    Poor  
Quality of merchandise  Excellent    Very Good    Fair    Poor  
Service  Excellent    Very Good    Fair    Poor  
Selection of Style & Fashion  Excellent    Very Good    Fair    Poor  
Competitor most often shopped?
Other comments
Your name Your Email address
Note: This information is only used for correspondence to questions/inquires from this survey.